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Jay serves as Director of Operations & Technology for Charlotte-based Northwood Ravin, a leading multifamily development, construction, and management firm. In this role, Jay is responsible for implementing and overseeing systems, processes, and policies across the NWR portfolio, in addition to training on-site teams. Jay has served as Chair of the RHA PAC Board of Directors since its inception in 2019. He’s also served on the GCAA Bus Tour Committee for the past 5 years. Jay has worked in the industry for almost 15 years, beginning his career on-site and since then working roles in corporate operations & training, and as a Regional Director.
One of the favorite things about my job is collaborating with our site teams to learn what they love and what they find challenging at their communities. I like the process of solving for a solution to a problem, whether that be through a process improvement or a brand-new technology platform we can use to improve. I also love discovering innovative ways to enhance the resident experience. I want for site teams to feel confident, supported, and well-trained in order to succeed and grow in their roles and in their careers. These are many of the same reasons I enjoy serving on the RHA PAC Board of Directors.
Jay lives in the Lake Wylie area with his wife and two kids, Grady (4) and Hadley (1 ½). He enjoys traveling and biking with his family, cooking, trying new restaurants, and spending time on the lake.
Lisa is responsible for a 12.9B portfolio which consists of 62,000 units in 5 states and has over 20 years of successful property management and business development experience. She has extensive background in portfolio management, operations, and strategic positioning of conventional assets and is the responsible as consultant for Greystar’s National third-party client Build-to-Rent platform. Lisa’s expertise includes new constructions, acquisitions, value-add renovations, and repositions. She is a CPM® through IREM, a CAM and CAPS designate through the NAA. Lisa is highly engaged in multifamily industry organizations. She currently serves on the Apartment Association of North Carolina Executive Committee as Vice Chair. She serves on Apartment Life’s National Advisors Board.
Chad Hagler is responsible for development activities in the metro Charlotte market. Prior to joining Woodfield, he was a Director of Real Estate Investments for Camden Property Trust and its predecessor Summit Properties and managed development activities in North Carolina. He also previously worked in the development of multifamily properties under the Low-Income Housing Tax Credit and Historic Rehabilitation Tax Credit programs. Chad earned his B.S. in Business Administration from the University of North Carolina, Charlotte, where he majored in Finance and graduated Cum Laude. An active member of the Board of the Greater Charlotte Apartment Association from 2009-2014, Chad served as President (2013) and Vice President (2012). A native Charlottean, he and his wife, Elizabeth, live in Charlotte with their four sons.
Kim Graham joined the Greater Charlotte Apartment Association on December 1, 2018. Prior to joining the GCAA, Kim was the Senior Vice President of Outreach and Fund Development for the Charlotte Mecklenburg Housing Partnership and previously served the Partnership as Vice President for Community Engagement. Earlier, Kim was a Regional Program Manager for the North Carolina Parent Teachers Association. Her other professional roles include serving as Public Policy Manager for the United Way of Central Carolina and a Project Manager for Greer & Walker. Kim began her career at Arthur Andersen as a Project Manager and Audit Staffing Coordinator. She went on to establish her own training firm, as well as a tax solutions firm prior to joining Greer & Walker.
A Philadelphia native, Kim holds a Masters of Public Administration from the University of North Carolina at Charlotte and a B.A. from Johnson C. Smith University.
Jonathan grew up in Eastern North Carolina and after graduating for the North Carolina State university began his career in the real estate and construction industry. His work would eventually land him in Charlotte, where his primary business focus is providing contract services for various multi-family industry needs. He enjoys spending time outdoors and giving back through community volunteer and outreach programs.
Michelle joined GCAA in January 2019. In her role as Director of Strategic Initiatives and Legislative Affairs, she serves as the primary resource for legislative issues; assisting in the creation of an annual legislative agenda, instituting best practices and leading special legislative and fundraising projects, strengthening partnerships and garnering support for legislative priorities and the Rental Housing Alliance (GCAA’s super PAC). She is also the chief development liaison for the GCAA Education Foundation utilizing her expertise in fund development and grant writing.
Michelle’s introduction to the apartment industry came through her role with Apartment Life as part of a CARES Team and her years of previous work in the real estate industry as a development project manager, managing primarily apartment development projects. She is a consummate project manager (in her private and work life) with experience in urban and regional planning, community development, affordable housing, and real estate development. Michelle holds her B.S. degree in Urban and Regional Planning from East Carolina University and lives in Graham, NC with her husband and their cat, Jade.
Lonnie joined the Greater Charlotte Apartment Association in March of 2019. Before joining the GCAA staff, Lonnie worked as the Accounting Manager for StoneLaurel Consulting, Inc. Prior to that, he worked in the Comptroller’s Office and Accounts Payable Department, at North Carolina Central University. He brings over 10 years of accounting experience to this current role. In his spare time, Lonnie enjoys mentoring youth, reading, traveling, playing golf and watching sports. A native of Durham, NC he currently lives in Concord with his beautiful wife Robyn and dog Sundae. Lonnie earned a B.S. in Business Administration from The University of North Carolina at Greensboro.
Patrick is an attorney with Hatch, Little & Bunn, LLP, a law firm that provides a full range of legal services to the multifamily industry. Patrick is licensed to practice law in North Carolina and Georgia and maintains a practice focused on the representation of residential property owners and management companies, as well as on real estate litigation, business litigation, commercial collections, contract review and drafting, and fair housing defense. Patrick is a graduate of the University of North Carolina – Chapel Hill and Mississippi College School of Law and is a faculty member of the National Apartment Association Education Institute.
Tami Fossum is the Executive Director of GEM management with over 10,000 affordable units across the Southeast. Tami has been in the multi-family since 1989 with extensive background in both the development and property management of conventional and affordable properties. Tami holds her Certified Apartment Portfolio Supervisor (CAPS), Certified Property Manager (CPM) and Housing Credit Certified Professional (HCCP) designations, as well as her Real Estate Broker’s licenses in North Carolina and Salesman’s License South Carolina.
Lisa is a Regional Manager for Morgan Properties. She began her career in the apartment industry in 1986 and now oversees a portfolio of communities in the NC region. Lisa holds a NC RE license, and has earned both the CAM and CAPS designations. She has been an active member and contributor to the GCAA since 1988 and has previously served on its Board of Directors and served on the Executive Committee. She was GCAA President in 2002 and PSC President in 2017. She is a certified instructor and has taught NALP, CAM and CAPS courses since 1990. Lisa was honored to win the prestigious “Lex Marsh” award in 2004. She will chair the Outreach Committee in 2020. She has been married to her husband Phillip for 30 years and they have two daughters Taylor and Scotty.